PrescribeIT shut down May 29, 2026 🍁 Canadian-owned and operated

The seamless replacement for PrescribeIT.
Built for Canadian pharmacies and clinics.

PrescribeIT shut down on May 29, 2026. We're the independent PrescribeIT replacement Canadian pharmacies and clinics are moving to - AI-powered prescription automation, direct Kroll integration, and electronic submission for every major Canadian EMR. Live in pharmacies across Canada.

  • Live in Canadian pharmacies
  • Most teams live in about a week
  • Direct Kroll plus every major EMR
  • Canadian-owned, PIPEDA-aligned
Compliance: PIPEDA PHIPA HIA PIPA

Operated by AutoRx Solutions Inc. · Independent of PrescribeIT® and Canada Health Infoway

The situation

Canada's only national e-prescribing service has shut down.

PrescribeIT, operated by Canada Health Infoway, ceased operations at 11:59 PM EST on May 29, 2026. After more than $250 million in federal investment since 2017, fewer than 5% of Canadian prescriptions ever flowed through the service ( Globe and Mail, 2026).

A $0.20-per-prescription pharmacy fee introduced in 2025 collapsed adoption - a 2024 Canadian Pharmacists Association survey of 1,300 pharmacists found 65% would stop using PrescribeIT if a fee was added ( Canadian Healthcare Network). Most did. The federal government chose not to continue funding the program and provinces declined to share the cost.

Within the same window, FreedomRx - the parallel e-prescribing service operated by QHR Technologies (Loblaw subsidiary), embedded in Accuro EMR and used by Loblaw / Shoppers Drug Mart pharmacies - retired on May 1, 2026. Two e-prescribing networks dissolved within 29 days.

Infoway published a national e-prescribing open standard on May 1, 2026 for other software vendors to adopt ( Alberta College of Pharmacy). Realistic vendor implementation is still months away. In the meantime, most prescription workflows have reverted to fax - which is exactly where we come in.

11:59 PM EST
May 29, 2026 - service shut down
~$250M
Federal investment, 2017-2026
<5%
Of Canadian Rx ever used PrescribeIT
May 1
FreedomRx retired (parallel network)
Why we're the replacement

The Canadian replacement built by a pharmacy team.

While other vendors are still planning their response to the shutdown, we've already built the replacement - and it's live in Canadian pharmacies today. AI-powered prescription intake on the pharmacy side, EMR-integrated electronic prescription submission on the clinic side, all on Canadian infrastructure with provincial-level compliance literacy. For the full landscape of options including ours, see the honest PrescribeIT alternatives comparison.

Live today

Already serving Canadian pharmacies - not a roadmap promise.

Both sides

Pharmacy intake automation AND clinic prescription submission.

~1 week

From first call to live workflow - days, not months.

Canadian-owned

PIPEDA, PHIPA, HIA, BC PIPA aligned. Built in Canada.

How it works

A replacement workflow on each side of the prescription.

On the pharmacy side: AI reads incoming faxes and emails and enters prescriptions into Kroll automatically. On the clinic side: prescribers keep using their existing EMR; we handle electronic submission to the pharmacy of the patient's choice. Same prescription, less typing, no fax machine.

Pharmacy side

Fax in → AI parse → Kroll out

  1. 1.Fax or email arrives through your existing intake channels.
  2. 2.AI extracts patient, drug, dose, sig, refills, DIN.
  3. 3.Entered into Kroll via UI automation (no Kroll API required).
  4. 4.Pharmacist verifies and dispenses - same control, less typing.
See the pharmacist details →
Clinic side

Prescriber → EMR → pharmacy of choice

  1. 1.Prescriber writes a prescription in your existing EMR.
  2. 2.We pick it up via the EMR's existing transmission channel.
  3. 3.Delivered to the patient's chosen pharmacy electronically.
  4. 4.Confirmation back to your EMR - no fax-machine round-trips.
See the clinic details →
Who we serve

Built for the Canadian community pharmacy and clinic ecosystem.

We work with the businesses that actually felt the PrescribeIT shutdown - independent pharmacies running on Kroll, multi-location chains, family practices, walk-in clinics, multi-specialty groups, and co-located pharmacy + clinic operations.

Independent pharmacies

Single-location community pharmacies running Kroll, Filware, Nexxsys, or Propel Rx.

Pharmacy chains

Multi-location operators with centralised workflow oversight.

Family practices & walk-in clinics

Prescribers using OSCAR Pro, Accuro QHR, TELUS PS Suite, Microquest, WELL Health.

Co-located pharmacy + clinic

Common in Canada - we handle both sides of the workflow under one engagement.

FAQ

Common questions

When did PrescribeIT shut down?

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PrescribeIT, operated by Canada Health Infoway, ceased operations at 11:59 PM EST on May 29, 2026. Since then the service no longer accepts or transmits electronic prescriptions.

Is there a PrescribeIT replacement?

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Yes - we are the independent PrescribeIT replacement Canadian pharmacies and clinics are switching to. On the pharmacy side, our AI-powered automation reads incoming prescriptions (fax, email, scanned) and enters them directly into Kroll. On the clinic side, we integrate with every major Canadian EMR (OSCAR Pro, Accuro QHR, TELUS PS Suite, Microquest, WELL Health) for electronic prescription submission. Live in Canadian pharmacies today.

What is the best PrescribeIT alternative for Canadian pharmacies?

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For Canadian pharmacies on Kroll (TELUS Health), we are the leading PrescribeIT alternative. AI reads incoming prescriptions, extracts patient, drug, dose, sig, refills, and DIN details, and enters them directly into Kroll in about 30 seconds per Rx - on-premise, with pharmacist verification before any dispense. Live and serving Canadian pharmacies today. Most pharmacies are live within about a week of the first call.

What is the best PrescribeIT alternative for Canadian clinics?

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For Canadian clinics and prescribers, we integrate with your existing EMR so prescriptions still reach the pharmacy of your patient's choice electronically. We work with OSCAR Pro, Accuro QHR, TELUS PS Suite, Microquest, WELL Health, and others. Your prescribers continue writing prescriptions exactly as they do today - we handle the transmission. Book a 15-minute call and we'll walk through what onboarding looks like for your specific clinic.

Why was PrescribeIT shut down?

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Canada Health Infoway cited low adoption - fewer than 5% of Canadian prescriptions ever flowed through PrescribeIT - and a lack of a sustainable funding formula. A $0.20-per-prescription pharmacy fee introduced in 2025 collapsed adoption further: a 2024 survey of 1,300 Canadian pharmacists found 65% would stop using PrescribeIT if a fee was added. The federal government chose not to continue funding the program.

How fast can we get set up?

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Days, not months. Pharmacy onboarding typically completes within one week from first call; clinic onboarding depends on EMR configuration but most clinics are live in 5-10 business days. With PrescribeIT already shut down, the sooner you start, the sooner incoming faxes stop piling up.

What happens to my pharmacy or clinic if I do nothing?

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With PrescribeIT shut down, most prescription traffic in Canada has reverted to fax until the new Infoway open prescribing standard gets vendor adoption - which is still months away. Pharmacies on Kroll are seeing a surge in incoming fax volume that has to be manually typed in. Clinics have lost the convenience of secure electronic prescription transmission until their EMR vendor implements the new standard.

Does this also replace FreedomRx?

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Yes. FreedomRx (operated by QHR Technologies, a Loblaw Companies subsidiary, embedded in Accuro EMR and Loblaw / Shoppers Drug Mart pharmacies) retired on May 1, 2026, 28 days before PrescribeIT. The same workflow surge hit FreedomRx users. We serve that audience too - see /freedomrx-alternative/ for details.

Is this PIPEDA / PHIPA / Alberta HIA / BC PIPA compliant?

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Yes. We comply with Canadian federal (PIPEDA) and provincial health-information privacy law (PHIPA in Ontario, HIA in Alberta, PIPA in BC). The pharmacy product is on-premise - patient data does not leave the pharmacy network. The clinic product handles transmission per the EMR's existing compliance posture.

PrescribeIT is gone. Get e-prescribing back online.

PrescribeIT shut down on May 29, 2026. Most pharmacies and clinics are live on AutoRx in about a week - pick a time and we will show you.

Already decided? Book a 30-min demo →